What is the salary for this role?

Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.

What is the application deadline?

Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.

SmartRecruiters · Posted 23 Oct 2026

full-time

Top Company

Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability

Servicenow · Santa Clara, us

ServiceNow is a global provider of enterprise cloud software that helps organizations automate and streamline digital workflows. The Senior Staff Inbound Product Manager for AI/Super Intelligence Control Tower Observability will be responsible for shaping the vision and roadmap of the observability platform that monitors AI-driven services across the enterprise. Day‑to‑day activities will include gathering and prioritising requirements from internal and external stakeholders, translating complex technical concepts into product specifications, coordinating with engineering, data science, and design teams to deliver features, and analysing usage data to iterate on the product. The role also involves defining metrics for reliability and performance, ensuring compliance with security standards, and communicating progress to senior leadership. The position suits a seasoned product leader with deep experience in AI/ML systems, observability tools, and enterprise SaaS environments, who can operate at a strategic level while driving detailed execution. Strong analytical, communication, and cross‑functional collaboration skills are essential, as is a track record of delivering complex technical products in a cloud‑native setting.

senior product managerai observabilitycontrol towerenterprise saasproduct strategycross-functional leadershipmachine learningcloud platformproduct roadmap

Education

Level: Bachelor's degree

Role	Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability
Company	Servicenow
Location	Santa Clara, us
Type	full-time
Compensation	Not disclosed
Posted	2026-10-23
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

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Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability at Servicenow: frequently asked questions

Who can apply for the Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability role at Servicenow?: The listing asks for Bachelor's degree; freshers are welcome.
What is the salary for this role?: Servicenow has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability position remote, hybrid or onsite?: The listing gives Santa Clara, us as the location and does not state a work mode.
What is the application deadline?: Servicenow has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Senior Staff Inbound Product Manager, Ai/super Intelligence Control Tower Observability role?: Use the Apply button on this page. It opens the original listing on jobs.smartrecruiters.com, where you submit your application with the company.