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Software Development Engineer, Customer Experience And Business Trends

Amazon · Bengaluru, Karnataka, IND

Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. This role within the Customer Experience and Business Trends (CXBT) team involves developing and maintaining software systems that analyze and improve customer interactions across various business units. Day-to-day responsibilities include designing scalable system architectures, implementing robust code, and participating in the full software development life cycle. Engineers in this position are expected to maintain high coding standards, perform code reviews, and manage build processes to ensure system reliability. The role requires a strong technical foundation in software design patterns and the ability to translate complex data into actionable opportunities for enhancing user experience. This position is well-suited for experienced software developers who possess a strong analytical mindset, a focus on data-driven decision-making, and a commitment to building reliable, large-scale systems. Candidates should have a background in computer science and proven experience in managing the end-to-end development process, from initial design and architecture to testing and operational deployment.

software development engineersystem architecturecustomer experiencedata-orientedfull-stack developmentscalable systemssoftware engineeringbengaluru jobs

Are you customer-obsessed, data oriented, and confident in proposing opportunities to improve our customers’ experience across different Amazon businesses? Customer Experience and Business Trends (CXBT) - 3+ years of non-internship professional software development experience - 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language - 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience - Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

RoleSoftware Development Engineer, Customer Experience And Business Trends
CompanyAmazon
LocationBengaluru, Karnataka, IND
Typefull-time
CompensationNot disclosed
Posted2026-10-18
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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About Amazon

Amazon is a company that operates across various industries, focusing on how customers shop, stream, eat, connect, and live. The organization maintains a global workforce that spans from warehouse operations to corporate headquarters. Driven by a culture of customer obsession, the company engages in projects designed to innovate and impact the future. Amazon functions as an equal opportunity employer and maintains operations through its corporate entity, Amazon.com, Inc. and its affiliates.

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