Company Careers ·
full-timeEngagement Delivery Manager / Senior Manager - Slack
Salesforce · Indiana - Remote
Salesforce is a global leader in AI-driven CRM solutions, currently expanding its project delivery organization for Slack. This role involves leading enterprise-level engagements through the full Salesforce Delivery Methodology lifecycle, from initial discovery and design to deployment and scaling. As an Engagement Delivery Manager or Senior Manager, you will be responsible for ensuring that Slack implementations, including Slack AI features and integrations with Salesforce products, are delivered effectively and align with customer objectives. Day-to-day responsibilities include managing project scope, timelines, and budgets, while providing strategic guidance to senior client stakeholders. You will also focus on refining delivery practices by incorporating AI-native tools to improve efficiency and risk management. This position is well-suited for experienced program or project managers with a background in SaaS or professional services who possess strong leadership skills, a deep understanding of complex delivery methodologies, and the ability to navigate cross-functional environments. Candidates should be comfortable presenting at the C-level and driving digital transformation through collaborative, iterative project management.
Education
- Level: Bachelor's degree
Key Skills
Experience required
10-12 years experienceAbout the Role Slack is seeking an Engagement Delivery Manager / Senior Manager to lead enterprise customer implementations, drive adoption of Slack AI, and ensure delivery excellence using the Salesforce Delivery Methodology. Responsibilities Lead engagements through the full Salesforce Delivery Methodology lifecycle (Discover, Define, Design, Deliver, Deploy, Scale, Monitor & Control). Help customers launch and mature on the Slack platform, including Slack AI capabilities. Partner with enterprise customers to align scope, objectives, and success measures. Build senior client relationships and provide strategic guidance on delivery execution and AI‑enabled ways of working. Continuously improve delivery methodology programs with AI‑native practices. Ensure projects are delivered on time and on budget, managing key issues and risks. Work cross‑functionally to bring the right resources and AI tooling to each engagement. Support integrations with Salesforce products such as Sales Cloud, Service Cloud, and Agentforce. Requirements 8‑10+ years of program/project delivery experience for Engagement Delivery Manager roles or 10‑12+ years for Senior Engagement Delivery Manager roles, preferably in SaaS or professional services. 5+ years of program management experience in a SaaS organization. Working knowledge of the Salesforce Delivery Methodology and Slack AI product capabilities. Strong leadership, problem‑solving, decision‑making, and communication skills, including C‑level presentation. Proven ability to think creatively about AI‑enabled delivery organizations and resolve cross‑functional issues. Natural curiosity, love of learning, and habit of sharing knowledge. Eligibility
Skills for this role
Required skills
Also mentioned in the listing
| Role | Engagement Delivery Manager / Senior Manager - Slack |
|---|---|
| Company | Salesforce |
| Location | Indiana - Remote |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-23 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4Engagement Delivery Manager / Senior Manager - Slack at Salesforce: frequently asked questions
- Who can apply for the Engagement Delivery Manager / Senior Manager - Slack role at Salesforce?
- The listing asks for Bachelor's degree; 10-12 years of experience.
- What skills does the Engagement Delivery Manager / Senior Manager - Slack role require?
- The listing highlights Slack, Slack AI, Salesforce, Sales Cloud, Service Cloud, Agentforce, Workflow Builder, Slackbot, AI tooling, Agile. Show each of these in a project or past role on your resume.
- What is the salary for this role?
- Salesforce has not stated compensation in the listing. Check the original posting or ask during the application process.
- Is the Engagement Delivery Manager / Senior Manager - Slack position remote, hybrid or onsite?
- The listing marks this role as remote, with Indiana - Remote as the location.
- What is the application deadline?
- Salesforce has not listed a fixed deadline, so apply early in case the opening is filled.
- How do I apply for the Engagement Delivery Manager / Senior Manager - Slack role?
- Use the Apply button on this page. It opens the original listing on salesforce.wd12.myworkdayjobs.com, where you submit your application with the company.
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