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Process Expert, North America Supply Chain (nasc)

Amazon · Bengaluru, Karnataka, IND

Amazon is a global technology and operations company that runs large‑scale retail, cloud and logistics businesses. The Process Expert role for North America Supply Chain, based in Bengaluru, focuses on analysing existing supply‑chain and procurement workflows, documenting processes, and designing more efficient, automated solutions. Day‑to‑day responsibilities include mapping current operations, identifying bottlenecks, creating and maintaining dashboards, and using tools such as Excel, VBA and SQL to build data‑driven insights. The role also requires coordinating with business and operations partners across regions, managing stakeholder expectations, and leading continuous‑improvement initiatives that simplify processes and drive automation. Candidates should hold a graduate degree in any discipline and have at least three years of experience in operations, program management or related fields, with a proven track record in process documentation, workflow design, and supply‑chain or procurement environments. Strong analytical, problem‑solving and communication skills are essential, as is comfort working in ambiguous, fast‑moving settings.

process improvementsupply chain operationsworkflow designstakeholder managementdata analysisexcel vba sqlautomationcontinuous improvementprogram management

Amazon is a global technology and operations company serving customers across multiple businesses and geographies. Our teams build and operate scalable solutions across a wide range of functions, with - Graduate in any discipline. - 3+ years of experience in operations, program management, or a related field. - Experience managing stakeholders and communicating with business and operations partners. - Strong analytical and problem-solving skills with the ability to operate in ambiguous environments. - Experience with process documentation, workflow design, and process improvement. - Experience in operations transitions, shared services, or centralized operations models. - Proficiency in Excel, VBA, SQL, dashboards, or workflow tools. - Experience in supply chain, procurement, compliance, or related operational workflows. - Experience driving automation, process simplification, or continuous improvement initiatives. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

RoleProcess Expert, North America Supply Chain (nasc)
CompanyAmazon
LocationBengaluru, Karnataka, IND
Typefull-time
CompensationNot disclosed
Posted2026-10-09
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

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About Amazon

Amazon is a company that operates across various industries, focusing on how customers shop, stream, eat, connect, and live. The organization maintains a global workforce that spans from warehouse operations to corporate headquarters. Driven by a culture of customer obsession, the company engages in projects designed to innovate and impact the future. Amazon functions as an equal opportunity employer and maintains operations through its corporate entity, Amazon.com, Inc. and its affiliates.

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