What is the salary for this role?

Mastercard has not stated compensation in the listing. Check the original posting or ask during the application process.

Is the Senior Enterprise Operations Engineer-1 position remote, hybrid or onsite?

The listing gives Pune as the location and does not state a work mode.

What is the application deadline?

Mastercard has not listed a fixed deadline, so apply early in case the opening is filled.

How do I apply for the Senior Enterprise Operations Engineer-1 role?

Use the Apply button on this page. It opens the original listing on mastercard.wd1.myworkdayjobs.com, where you submit your application with the company.

Company Careers · Posted 12 Oct 2026

full-time

Top Company

Senior Enterprise Operations Engineer-1

Mastercard · Pune

Mastercard is a global payments technology company that enables secure digital transactions across 200+ countries. The Senior Enterprise Operations Engineer‑1 role functions as an L2 Cloud Operations Engineer responsible for the stability and performance of Mastercard's multi‑cloud infrastructure spanning AWS, Azure and hybrid environments. Day‑to‑day work includes monitoring platform health, leading complex incident triage and root‑cause analysis, maintaining and improving CI/CD pipelines, managing Kubernetes clusters, and applying SRE practices such as SLIs, SLOs and error budgets. The engineer also enhances observability and AIOps capabilities, automates remediation workflows, and supports security operations through vulnerability scanning, compliance checks and secrets management. Infrastructure as code is built and maintained with Terraform, CloudFormation, ARM or Bicep, while scripting in Python, Bash, PowerShell or Go drives automation and self‑healing systems. Collaboration with L1 teams and adherence to ITIL‑based incident, change and problem management processes is expected. The position suits engineers with strong cloud engineering, DevOps/SRE experience, Kubernetes operations, IaC proficiency, scripting skills and a background in observability, security automation and IT service management.

cloud operationskubernetesci/cddevopssreterraformobservabilityincident managementmulti-cloudautomation

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer-1 Job Description: L2 Cloud Operations Engineer – Role Description Two shifts - Sun to Wed 06:30 am to 06:30 pm with Sun alternate Thurs to Sun 06:30 am to 06:30 pm with Sun alternate We are seeking a highly skilled L2 Cloud Operations Engineer to operate, scale, and continuously improve enterprise-grade multi-cloud platforms. This role combines expertise in cloud engineering, DevOps, SRE, automation, CI/CD troubleshooting, observability, security operations, and AIOps-driven incident management. You will be responsible for ensuring complex incident resolution, platform reliability, DevOps enablement, Kubernetes operations, automation, and operational excellence across AWS, Azure, and hybrid environments. Key Responsibilities 1. Cloud Operations & Platform Reliability (SRE Focus) • Take ownership of production cloud platform stability, availability, performance, and reliability. • Lead complex incident triage, deep troubleshooting, and resolution across cloud and container platforms. • Implement SRE best practices such as SLIs, SLOs, SLAs, error budgets, and resilience engineering. • Drive root cause analysis (RCA) and eliminate recurring failures through engineering solutions. 2. CI/CD Pipeline Support & DevOps Enablement • Provide advanced troubleshooting for CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, Azure DevOps, AWS CodePipeline). • Diagnose and resolve pipeline failures related to infrastructure, container builds, artifact storage, security scanning, and deployment orchestration. • Enable self-service pipelines, progressive delivery, canary deployments, and rollback automation. • Collaborate with engineering teams to improve deployment velocity, quality, and reliability. 3. Multi-Cloud Engineering & Kubernetes Operations • Operate and support large-scale AWS, Azure, and hybrid cloud platforms. • Perform advanced Kubernetes operations including: • Cluster management • Node scaling • Networking troubleshooting • Pod failures • Storage & ingress debugging • Manage cloud networking, compute, storage, IAM, load balancing, and security services. 4. Observability, AIOps & Intelligent Operations • Operate and enhance enterprise observability platforms across metrics, logs, traces, and events. • Implement AIOps-driven alert correlation, noise reduction, anomaly detection, and predictive analytics. • Build automated remediation workflows and self-healing systems. • Drive MTTR reduction through automation-first operations. 5. Security Operations & DevSecOps • Provide cloud security incident triage and remediation. • Implement DevSecOps automation for vulnerability scanning, compliance checks, and policy enforcement. • Support cloud security posture management (CSPM), IAM governance, secrets management, and certificate lifecycle management. 6. Automation, Infrastructure as Code & Engineering Excellence • Build and maintain infrastructure as code (IaC) using Terraform, CloudFormation, ARM, and Bicep. • Develop automation scripts and tools using Python, Bash, PowerShell, and Go. • Implement event-driven automation and auto-healing frameworks. 7. ITSM, Incident, Change & Problem Management • Serve as the technical escalation point for L1 teams. • Lead incident management, problem management, and change governance using ITIL best practices. • Maintain high-quality SOPs, runbooks, and knowledge articles. Mandatory Qualifications & Certifications (Strict Requirement) Candidates must hold at least two of the following certifications: • Certified Kubernetes Administrator (CKA) • AWS Certified Solutions Architect – Associate • AWS DevOps Engineer – Professional / SysOps Administrator – Associate • Microsoft Azure Solutions Architect Expert • Azure DevOps Engineer Expert Candidates without minimum two active certifications will not be considered. Required Technical Skills Cloud & Platform • AWS: EC2, EKS, VPC, IAM, ALB/NLB, S3, RDS, CloudWatch, Lambda • Azure: AKS, VNET, IAM (Entra), Load Balancer, App Services, Monitor • Multi-cloud architecture & operations Kubernetes & Containers • Kubernetes (EKS, AKS, OpenShift) • Helm, Kustomize, ArgoCD, Flux • Docker, container build pipelines • Service mesh (Istio / Linkerd – good to have) CI/CD & DevOps Toolchain • Jenkins, GitHub Actions, GitLab CI, Azure DevOps • Terraform, CloudFormation, ARM/Bicep • Artifact management: Nexus, Artifactory • GitOps workflows Observability & AIOps • Dynatrace, Datadog, Prometheus, G

Role	Senior Enterprise Operations Engineer-1
Company	Mastercard
Location	Pune
Type	full-time
Compensation	Not disclosed
Posted	2026-10-12
Deadline	Rolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

1ApplicationSubmit your resume through the apply link.
2ScreeningRecruiter reviews your background against the role.
3AssessmentA technical test, assignment, or coding round, depending on the role.
4Interview(s)One or more rounds with the hiring team.
5OfferOffer letter with compensation and start date.

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