Greenhouse ·
full-timeManager, Enterprise Implementation - Core
Samsara · Remote - Denver
Samsara operates a Connected Operations Cloud that leverages IoT data to assist industries such as transportation, manufacturing, and construction in improving safety and efficiency. As a Manager for Enterprise Implementation, you will lead a team of consultants responsible for the deployment of the company's platform across large-scale enterprise accounts. Your day-to-day responsibilities will involve overseeing complex implementations that include hardware installation, software configuration, and system integrations. You will manage team performance against key metrics, handle executive-level stakeholder relationships, and resolve escalations for high-value accounts. The role requires active cross-functional collaboration with sales, engineering, and customer success teams to ensure seamless onboarding and long-term value realization. This position is well-suited for a professional with significant experience in managing services teams and supporting complex, multi-stakeholder enterprise deployments. Candidates should possess strong project management skills, a technical background in SaaS or IoT, and the ability to drive process improvements through data and automation. You will be expected to coach team members, foster a high-performance environment, and maintain a strong bias for action in a fast-paced, evolving industry landscape.
Education
- Level: Bachelor's degree
- Courses: Bachelor's
Key Skills
Notes
['Remote - Denver']
Experience required
4-4 years experienceAbout the Role Samsara’s Enterprise Services team uses a high‑touch engagement methodology to guide our largest customer segment, ensuring they adopt the platform and continuously gain business value. Responsibilities - Manage team performance and deliver results across KPIs and OKRs. - Own executive‑level stakeholder relationships and lead escalation resolution for high‑ACV accounts. - Partner cross‑functionally with Sales, Solutions Engineering, Support, and Customer Success. - Coach consultants through complex, multi‑site technical implementations, including hardware deployment logistics and API integrations. - Identify and implement process‑improvement opportunities, leveraging data and automation. - Lead from the front, championing cultural principles and scaling globally. - Hire, develop, and lead an inclusive, engaged, high‑performing team. Requirements - 4+ years of experience managing a services team with complex, multi‑stakeholder enterprise deployments. - Experience implementing enterprise (medium/high touch) accounts; SaaS and/or IoT/hardware implementation preferred. - Experience managing escalations and executive stakeholder relationships on high‑value accounts. - Experience with a customer success CRM such as Gainsight and/or PSA tool. - Solutions‑oriented with strong problem‑solving skills. - Comfortable in a fast‑paced, change‑heavy environment. - Strong bias for action, ability to think big, and insistence on high standards. - Project/program management experience (PMP or similar) a plus. - Bachelor’s degree from a 4‑year institution. Eligibility - Open to candidates meeting the above experience and education requirements.
Skills for this role
Required skills
Also mentioned in the listing
| Role | Manager, Enterprise Implementation - Core |
|---|---|
| Company | Samsara |
| Location | Remote - Denver |
| Type | full-time |
| Compensation | Not disclosed |
| Posted | 2026-10-22 |
| Deadline | Rolling |
Typical process for this type of role
A general guide — the exact steps for this specific listing may vary; check the original posting for details.
- 1ApplicationSubmit your resume through the apply link.
- 2ScreeningRecruiter reviews your background against the role.
- 3AssessmentA technical test, assignment, or coding round, depending on the role.
- 4Interview(s)One or more rounds with the hiring team.
- 5OfferOffer letter with compensation and start date.
Before you apply
0/4More at Samsara
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