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contract

Senior Engagement Manager - EMEA

Gitlab · Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom

GitLab operates as an intelligent orchestration platform for DevSecOps, helping organizations streamline software development, security, and operational efficiency. As a Senior Engagement Manager for the EMEA region, you will be responsible for structuring professional services engagements that translate complex digital transformation initiatives into measurable outcomes. Your daily responsibilities will involve conducting discovery sessions with prospects and systems integrators, designing outcome-oriented proposals, and developing custom statements of work that align with customer success metrics. You will act as a bridge between technical solutioning and business requirements, working closely with account executives and solutions architects to ensure successful project delivery. This role requires you to manage the entire commercial lifecycle of services engagements, from initial scoping and pricing to navigating procurement processes and resolving project-level escalations. The ideal candidate is a strategic professional with experience in professional services, capable of building trusted advisor relationships with technical leaders and program managers. You should be adept at articulating complex value propositions and managing large-scale implementation roadmaps within a high-performance, remote-first environment.

engagement managementdevsecopsprofessional servicesemeasoftware deliverystrategic consultingcustomer successsow developmentremote

Education

  • Level: Bachelor's degree
Professional Services Engagement ManagementRemote

Key Skills

DevSecOpsAIGitLabSolution ArchitectureProject ManagementCustomer Engagement

About the Role Senior Professional Services Engagement Manager responsible for driving GitLab’s growth in EMEA by structuring services engagements, building trusted advisor relationships, and shaping large‑scale implementations. Responsibilities Build trusted advisor relationships with division chiefs, program managers, and technical leaders. Conduct discovery sessions with prospects and systems integrators. Design outcome‑oriented services proposals and custom‑scoped SOWs. Articulate GitLab’s services value proposition and guide customers through commercial terms. Manage project and account escalations. Partner with account executives, solutions architects, and delivery leaders to create implementation roadmaps.

Skills for this role

DevSecOpsAIGitLabSolution ArchitectureProject ManagementCustomer Engagement

Required skills

DevSecOpsAIGitLabSolution ArchitectureProject ManagementCustomer Engagement

Also mentioned in the listing

engagement managementprofessional servicesemeasoftware deliverystrategic consultingcustomer successsow developmentremote
RoleSenior Engagement Manager - EMEA
CompanyGitlab
LocationRemote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom
Typecontract
CompensationNot disclosed
Posted2026-10-23
DeadlineRolling

Typical process for this type of role

A general guide — the exact steps for this specific listing may vary; check the original posting for details.

  1. 1ApplicationSubmit your resume through the apply link.
  2. 2ScreeningRecruiter reviews your background against the role.
  3. 3AssessmentA technical test, assignment, or coding round, depending on the role.
  4. 4Interview(s)One or more rounds with the hiring team.
  5. 5OfferOffer letter with compensation and start date.

Before you apply

0/4

Senior Engagement Manager - EMEA at Gitlab: frequently asked questions

Who can apply for the Senior Engagement Manager - EMEA role at Gitlab?
The listing asks for Bachelor's degree; freshers are welcome.
What skills does the Senior Engagement Manager - EMEA role require?
The listing highlights DevSecOps, AI, GitLab, Solution Architecture, Project Management, Customer Engagement. Show each of these in a project or past role on your resume.
What is the salary for this role?
Gitlab has not stated compensation in the listing. Check the original posting or ask during the application process.
Is the Senior Engagement Manager - EMEA position remote, hybrid or onsite?
The listing marks this role as remote, with Remote Ireland; Remote, Germany; Remote, Spain; Remote, United Kingdom as the location.
What is the application deadline?
Gitlab has not listed a fixed deadline, so apply early in case the opening is filled.
How do I apply for the Senior Engagement Manager - EMEA role?
Use the Apply button on this page. It opens the original listing on job-boards.greenhouse.io, where you submit your application with the company.

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